Patient Portal FAQ for NextGen Practices

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Today’s patients look to their providers to deliver a convenient, consistent healthcare experience that meets all their expectations— and they aren’t afraid to look elsewhere if their needs aren’t being met.

In this FAQ we'll share evolving patient expectations and how our solution alleviates administrative burden on your practice staff. We'll answer key questions such as:

  • What kind of experience does the portal offer, and will patients find it easy to use?
  • Will my patients have access to real-time scheduling through InteliChart’s Patient Portal?
  • How will InteliChart’s Patient Portal improve efficiency at my practice?
  • Will I lose access to all of my patients’ historical data after migrating?
  • Will forms sent via InteliChart’s Patient Portal work with my intake solution?
  • How involved will my staff be during the portal migration process?
    Spoilers: Our migration process is automated!

Learn more about our system and whether it’s a good fit for your practice by filling out the form to download the FAQ.

Start engaging & empowering your patients today!

Download the FAQ

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What Makes Patient Portal Different?

Today’s patients and healthcare consumers know what they want from their healthcare providers. When it comes to patient portals, they expect a user experience consistent with consumer applications they use on a daily basis. They want a smart portal that streamlines and organizes their healthcare activity. 

InteliChart’s Patient Portal does all this and more.

Patient Engagement Solutions for Your NextGen EHR

InteliChart’s solutions empower you to make a great first impression, even before a patient steps foot into your practice. 

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Patient Portal

Make it convenient for your patients to manage their entire clinical record from wherever it's most convenient for them within this powerful "healthcare hub."
Patient Schedule

Patient Schedule

Enable patients to see their provider’s availability and book appointments in real-time without ever having to download an app or set up an account.
Patient Intake

Patient Intake

Digitize your registration forms so patients can check-in and submit any required background information prior to their visits or while waiting in the car.
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Patient Notify

Automates appointment reminders, confirmations, and organizational announcements.
Patient Survey

Patient Survey

Automated surveys measure patient satisfaction and capture patient-reported outcomes.
Patient Activate

Patient Activate

Define and manage populations through intervention and outreach campaigns.
EXPLORE ALL SOLUTIONS

Why Choose Patient Portal?

Today’s patient expects the same from their healthcare experience as they do in other aspects of their lives – they want convenience, simplicity, and cost effectiveness.

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Seamless Integration with Your NextGen EHR

InteliChart maintains a strong integration with NextGen, which means our digital intake solutions will start delivering value to you and your patients immediately—not months or years down the road.

We're also excited to share that we recently entered into a formal agreement with NextGen to ensure successful interoperability for InteliChart’s Patient Portal and NextGen Healthcare’s Spring 2021 release and future releases of the NextGen Software.

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Automated Portal Registration

We take the pain out of switching portals by automatically migrating your already-registered patients to our portal and making data transfer seamless to your organization and patients. We also offer automatic enrollment to simplify registering new patients.

With this feature, our client Tidewater Physician Multispecialty Group achieved a 97 percent registration rate with more than 85,000 patients when switching their portal to InteliChart.

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Efficient Appointment Scheduling

Appointment scheduling is a cumbersome and manual process that not only burdens your practice staff, but also leads to costly scheduling mishaps. 

We offer a seamless, two-way integration with our API that makes optimizing patient scheduling workflows a simple, painless experience for you and your staff.

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Simplified Patient Processing

With InteliChart, your intake forms can be setup to automate based on specific appointment types, providers, payer types, or procedures. 

You can also automatically capture patient consent, verify insurance eligibility, and collect payments, all before a patient even steps foot in your office. 

Learn More >>

Success Story

Download the Patient Portal FAQ for NextGen