Posts about Patient Portal

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How Improved Communication with Families Helps Senior Living Communities

on December 12, 2024 | By Gary Hamilton

The relationship between senior living communities and residents’ families relies on active participation from both sides. Families must trust that the provider will care for their loved ones and keep them updated on any changes or issues. In turn, providers require the support and cooperation of families to provide quality care and ensure residents’ safety and well-being.

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Enhance Patient Retention of Information After Medical Visits

on January 2, 2024 | By Gary Hamilton

Seldom do people receive as much important information as quickly as they do during doctor’s visits and hospital stays. Stressful settings, unfamiliar terms, too-brief conversations, and the heightened emotions surrounding health issues combine to make it difficult for patients to comprehend and recall what they’re told.

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Elevating Patient Engagement to Increase Retention

on December 13, 2023 | By Gary Hamilton

The once-solid bonds between providers and patients are dissolving. The breakup has been in the works a long time, but it’s accelerating. Patients, restless and newly empowered after decades of being taken for granted, are looking for more convenience from their healthcare providers and are willing to look elsewhere to get it. Providers are left wondering what they can do to attract new patients and retain their existing ones.

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Address Staff Burnout with Innovative Communication Technology

on December 11, 2023 | By Gary Hamilton

Senior living communities play a pivotal role in offering care and support to the aging population. With older adults being one of the fastest-growing demographic groups in the country, an escalating demand exists for such services and care. In fact, it is estimated that the number of older adults transitioning to long-term care settings will increase 50% by the year 2030.

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