on June 30, 2025 | By The InteliChart Team
Most providers have invested in patient engagement technology—whether it’s a portal, digital intake, or mobile appointment reminders. But many are still waiting to see those tools deliver on their full promise. Adoption remains one of the biggest gaps in patient engagement today. Too often, technology is implemented, but patients either don’t know if it exists, don’t understand how to use it, or try it once and never come back. That leaves providers with underutilized tools, missed opportunities for proactive care, and frustrated staff still managing tasks that should be automated.
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on June 16, 2025 | By Gary Hamilton
While patients are becoming increasingly comfortable with engagement technology, it is important that practices be inclusive of different generational levels of ability when deploying their suite of tools.
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on May 15, 2025 | By The InteliChart Team
New partnership model empowers pediatric practices to maximize their portal investment with deeper training, dedicated support, and additional engagement solutions
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on May 8, 2025 | By The InteliChart Team
Will Cantrell, Director of Product Research & Analytics and Craig Allen, Executive Vice President, discuss how InteliChart’s Family Portal strengthens connections between care teams and families. With real-time health updates, secure group and broadcast messaging, and convenient bill pay, the Family Portal is modernizing family engagement in long-term care.
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on April 24, 2025 | By The InteliChart Team
Trusted intake solution brings pediatric practices digital forms, eligibility, payments, and consents into a seamless pre-visit workflow
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on March 3, 2025 | By Gary Hamilton
The operational benefits of automated eligibility and payment workflows are clear, but its impact on people — both patients and staff — may be even more profound. Insurance eligibility and benefit verification has long been a cornerstone of healthcare operations. Yet for many providers, the traditional manual process remains a source of inefficiency and frustration. Time-consuming, error-prone, and administratively taxing, manual verification often hampers practices’ ability to collect accurate payments upfront — a critical step in creating financial stability and improving the patient experience.
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on February 26, 2025 | By Gary Hamilton
The healthcare industry is under mounting pressure. The challenges that defined 2024—rising costs, administrative burdens, labor shortages, and evolving patient expectations—show no signs of easing. Practices that want to thrive must prepare to address these challenges head-on, leveraging innovation and patient-centered strategies to stay competitive.
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on December 26, 2024 | By The InteliChart Team
Will Cantrell, director of product solutions at InteliChart, suggests these processes are in need of modernization, and explains how integrating communication platforms with EHR systems can enhance workflow and reduce compliance risks.
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on December 12, 2024 | By Gary Hamilton
The relationship between senior living communities and residents’ families relies on active participation from both sides. Families must trust that the provider will care for their loved ones and keep them updated on any changes or issues. In turn, providers require the support and cooperation of families to provide quality care and ensure residents’ safety and well-being.
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on October 29, 2024 | By Gary Hamilton
Some patient populations are harder to engage than others. No one understands this better than Community Health Centers (CHCs), who tirelessly serve marginalized communities often overlooked by traditional healthcare systems.
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