Posts about Patient Experience

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Enhance Patient Retention of Information After Medical Visits

on January 2, 2024 | By Gary Hamilton

Seldom do people receive as much important information as quickly as they do during doctor’s visits and hospital stays. Stressful settings, unfamiliar terms, too-brief conversations, and the heightened emotions surrounding health issues combine to make it difficult for patients to comprehend and recall what they’re told.

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Elevating Patient Engagement to Increase Retention

on December 13, 2023 | By Gary Hamilton

The once-solid bonds between providers and patients are dissolving. The breakup has been in the works a long time, but it’s accelerating. Patients, restless and newly empowered after decades of being taken for granted, are looking for more convenience from their healthcare providers and are willing to look elsewhere to get it. Providers are left wondering what they can do to attract new patients and retain their existing ones.

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