Posts about Patient Experience

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How Improved Communication with Families Helps Senior Living Communities

on December 12, 2024 | By Gary Hamilton

The relationship between senior living communities and residents’ families relies on active participation from both sides. Families must trust that the provider will care for their loved ones and keep them updated on any changes or issues. In turn, providers require the support and cooperation of families to provide quality care and ensure residents’ safety and well-being.

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Enhance Patient Retention of Information After Medical Visits

on January 2, 2024 | By Gary Hamilton

Seldom do people receive as much important information as quickly as they do during doctor’s visits and hospital stays. Stressful settings, unfamiliar terms, too-brief conversations, and the heightened emotions surrounding health issues combine to make it difficult for patients to comprehend and recall what they’re told.

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