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Posts about Healthcare IT (2)

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Medical Group Experience and Patient Engagement Optimization

on October 31, 2023 | By The InteliChart Team

Brett Brickey, CIO at Tidewater Physicians Multispecialty Group in Virginia, shares his organization’s experience so far with the group’s patient portal—and their working optimizing it. According to a 2020 Accenture study, 52 percent of patients believe that a negative digital patient experience makes their entire medical experience unfavorable. In today’s healthcare landscape, organizations cannot risk losing patients to a sub-par patient portal that lacks the features patients want and is not inclusive with other engagement activities.

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Thoughts on the End of the Public Health Emergency

on May 16, 2023 | By The InteliChart Team

Based on current COVID-19 trends, the Department of Health and Human Services (HHS) is planning for the federal Public Health Emergency (PHE) for COVID-19, declared under Section 319 of the Public Health Service (PHS) Act, expired at the end of the day on May 11, 2023. Here is offical statements from HHS. Fact Sheet: End of the COVID-19 Public Health Emergency Fact Sheet: Telehealth Flexibilities and Resources and the COVID-19 Public Health Emergency But what are we hearing from our industry? We asked some thought leaders and here is what they had to say.

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How Technology Can Help Us Achieve Health Equity

on May 5, 2023 | By The InteliChart Team

There has been an incredible rise in technological advancements in the world of healthcare recently due to our sudden need for everything to be digital when COVID hit. While the cases of COVID have gone down and we’ve settled into a new normal, that isn’t the only crisis that we need a tech fix too. We need to start searching for how we can use technology, new or old, to fix health inequality and discrimination.

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Creating Active Patients with Engagement

on March 9, 2023 | By Gary Hamilton

We all know that today’s patients have expectations that are greatly influenced by industries outside of healthcare. They want instant access to their health information and online tools for scheduling appointments and messaging their provider because they can do similar tasks through retail and banking websites. If patient engagement tools don’t align with expectations, providers risk their patients looking elsewhere for care.

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