Patient Portal FAQ 

These frequently asked questions (FAQs) can help you learn more about our system and whether it’s a good fit for your practice.

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Today’s patients look to their providers to deliver a convenient, consistent healthcare experience that meets all their expectations— and they aren’t afraid to look elsewhere if their needs aren’t being met.

In this FAQ we'll share evolving patient expectations and how our solution alleviates administrative burden on your practice staff. We'll answer key questions such as:

  • What kind of experience does the portal offer, and will patients find it easy to use?
  • Will my patients have access to real-time scheduling through InteliChart’s Patient Portal?
  • How will InteliChart’s Patient Portal improve efficiency at my practice?
  • Will I lose access to all of my patients’ historical data after migrating?
  • Will forms sent via InteliChart’s Patient Portal work with my intake solution?
  • How involved will my staff be during the portal migration process?
    Spoilers: Our migration process is automated!

Learn more about our system and whether it’s a good fit for your practice by filling out the form to download the FAQ.

Start engaging & empowering your patients today!

Download the FAQ

Why Choose Patient Portal?

Today’s patient expects the same from their healthcare experience as they do in other aspects of their lives – they want convenience, simplicity, and cost effectiveness.

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Seamless Integration with Your  EHR

The Healthy Outcomes patient engagement platform is the trusted engagement solution for over 30 market-leading EHR solutions.

Today, more than 28,000 healthcare organizations use our platform, making Healthy Outcomes the most widely used patient engagement solution among leading EHR vendors

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Automated Portal Registration

We take the pain out of switching portals by automatically migrating your already-registered patients to our portal and making data transfer seamless to your organization and patients.

We also offer automatic enrollment to simplify registering new patients.

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Efficient Appointment Scheduling

Appointment scheduling is a cumbersome and manual process that not only burdens your practice staff, but also leads to costly scheduling mishaps. 

We offer a seamless, two-way integration with our API that makes optimizing patient scheduling workflows a simple, painless experience for you and your staff.

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Simplified Patient Processing

With InteliChart, your intake forms can be setup to automate based on specific appointment types, providers, payer types, or procedures. 

You can also automatically capture patient consent, verify insurance eligibility, and collect payments, all before a patient even steps foot in your office. 

 

Success Story

InteliChart’s broad engagement capabilities and deep API integration with our NextGen EHR made the decision an easy one. Their ability to deliver a solution that meets the high demands of today’s healthcare consumer with a consistent brand and patient experience across all our ambulatory practices will help us as we guide our patients to actively engage in their healthcare.

Brett Brickey
Chief Information Officer

Download the Patient Portal FAQ