on May 21, 2024 | By The InteliChart Team
A patient engagement platform is a software solution designed to empower patients to actively participate in their healthcare journey and enhance communication between patients and healthcare providers. These platforms can vary in functionality and scope, and offer solutions that simplify the healthcare experience such as online scheduling, 24/7 access to medical records, digital intake forms, two-way online communication with providers, easy access to educational resources, and other self-management tools.
Read More
on February 27, 2024 | By The InteliChart Team
In the landscape of healthcare quality assessment, traditional metrics like CAHPS survey scores have long been the gold standard for evaluating patient satisfaction. However, relying solely on these standardized surveys may overlook crucial aspects of a positive patient experience, leading to an incomplete understanding of satisfaction levels.
Read More
on September 9, 2021 | By The InteliChart Team
To be successful in today’s competitive healthcare landscape, practices need to offer a top-notch care experience that leaves patients satisfied and engaged. If the patient experience is lacking, practices run the risk of experiencing increased churn, earning a negative reputation, and struggling to attract and retain patients.
Read More
