Archive of: August, 2013

  • Connecting the Dots: Closing the Referral Loop

    by Gary Hamilton

    Each year, about 22 million people are referred by their primary care physician to another doctor. And according to a 2012 study published in JAMA Internal Medicine, since 1999, the rate of physician referrals has nearly doubled.

    Read More

  • I Can’t Get No Satisfaction: Is this your patient’s song?

    by Gary Hamilton

    Did you ever think that the Rolling Stones hit song “Satisfaction” could apply to healthcare? As patients become more active healthcare consumers, they are demanding greater satisfaction from providers. If organizations can’t deliver, their patients may be whistling this tune all the way to their new provider’s office.

    Read More

  • Three Steps to Boost Patient and Provider Enthusiasm for a Patient Portal

    by Kasandra Saunders

    A patient portal can positively impact patient satisfaction, staff efficiency and even your organization’s ability to attest for meaningful use. Yet, if your patients and staff aren’t actually using the portal, you won’t see much—if any—return on investment.

    Read More

Page 1 of 1