Archive of: May, 2013

  • Data security: Overcoming our fears

    by Gary Hamilton

    When it comes to technology, there’s an element of the unknown that ignites fear within many of us. A decade ago when online banking first emerged, for example, consumers were fearful that their personal or financial information would be lost or end up in the wrong hands. Fast forward to present day, and over 60% of banking transactions occur either online or through mobile apps. While banks certainly have been subject to security breaches, online banking has proven to be a secure and trustworthy technology platform, noted through its use by millions every day.

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  • The Google Generation, Part 2: The Disadvantages of Too Much Information

    by Gary Hamilton

    In today’s world, it is so easy to jump on a computer or mobile device to research health conditions. With the convenience technology provides, it’s no wonder why patients often “Google” conditions and symptoms rather than scheduling appointments with their providers. Having access to abundant information provides immediate answers, which can help satisfy our curiosity or ease anxiety.

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  • The Google Generation, Part I: Advantages for Providers & Healthcare Organizations

    by Gary Hamilton

    With the plethora of information now available at our fingertips, patients often look to Google (or other search engines) to learn more about their conditions before or after leaving the doctor’s office. If you’ve tried “Googling” any health symptoms or conditions, thousands of results—sometimes millions—will be returned in all kinds of formats, including articles, blogs, images, and videos. For providers and healthcare organizations, treating patients who are accustomed to researching health issues on the Web offers its advantages.

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  • Tried-and-True Tips for Sustaining Patient Portal Use

    by Jim Morrow MD

    After using several different patient portals over the past ten years, more than 80 percent of my patients have registered accounts, making portals an integral part of my practice. No other technology connects patients and providers with such efficiency, or offers the potential to impact patient outcomes quite so much.

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  • Improving Medication Compliance

    by Gary Hamilton

    With eight in 10 adults taking at least one medication per day and nearly one in three adults taking five or more prescriptions*, increasing medication compliance is an issue of paramount importance. The formula for compliance seems rather simple: Provider diagnoses condition and prescribes medication. Patient picks up medication from pharmacy and takes it as directed. Patient’s condition improves or is maintained.

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